Privacy Policy

This Privacy Policy describes how Fishlogica Pty Ltd ("us", "we", or "our") collects, uses, and discloses personal information when you visit or make a purchase from our website ("Website"). By using our Website, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Collection of Personal Information

When you visit our Website, we may collect personal information from you, such as your name, email address, postal address, phone number, and payment information, to process your order, provide customer support, or otherwise fulfil the purposes for which you provided the information.

We may also collect non-personal information, such as your browser type, operating system, IP address, and browsing behaviour, to improve our Website, analyse trends, and administer the site.

Use of Personal Information

We may use your personal information for the following purposes:

  • To process and fulfil your order, including sending you emails or text messages to confirm your order status and shipment;
  • To communicate with you about your account, orders, or any requests or inquiries you may have;
  • To provide you with information about our products, promotions, or other marketing material that may be of interest to you;
  • To improve our Website, products, and services;
  • To comply with legal requirements or respond to lawful requests from government authorities.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our service providers, such as payment processors, shipping carriers, and third-party logistics providers, who help us fulfil your order and provide customer support;
  • To comply with legal requirements or respond to lawful requests from government authorities;
  • To protect our rights, property, or safety, or the rights, property, or safety of our users or others;
  • As part of a merger, acquisition, sale of company assets, or other business transaction involving Fishlogica Pty Ltd or its affiliates.

Security of Personal Information

We take reasonable precautions to protect the security of your personal information, both during transmission and once we receive it. We use secure servers, encryption technology, and other security measures to help protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your personal information.

Access and Correction of Personal Information

You have the right to access and correct your personal information held by us. To update your account information, please log in to your account on our Website. To request access to, correction of, or deletion of your personal information, please contact us at info@fishlogica.com

Third-Party Websites

Our Website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of these websites. We recommend that you review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Your continued use of the Website after any changes to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.

Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities and preferences, as well as to remember your preferences, such as your login information, language preferences, and other customisation settings. You can adjust your browser settings to refuse cookies or to notify you when a cookie is being set. However, please note that some features of our Website may not function properly or may be slower if you disable cookies.

Online Advertising and Analytics

We may use third-party advertising and analytics services, such as Google Analytics, Facebook Pixel, or other similar tools, to understand how users interact with our Website, serve targeted advertisements, and measure the effectiveness of our marketing campaigns. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your activities on our Website and other websites over time. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your advertising preferences on your Google account settings.

Children's Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our records.

International Transfers

Your personal information may be transferred to, stored, and processed in countries other than Australia, such as the United States, where our servers or third-party service providers may be located. By using our Website, you consent to the transfer of your personal information to countries outside of Australia. We will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable privacy laws.

Contacting Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at info@fishlogica.com

We are committed to ensuring your privacy and will do our best to address your concerns.

Please note that this Privacy Policy may be updated or revised from time to time to reflect changes in our practices, applicable laws, or other factors. We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices. Your continued use of the Website after any changes to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.